AI and the CXO are reshaping customer experience as leaders build adaptive systems that respond in real time to customer needs and expectations.

AI makes work faster, but the advantage comes from learning enterprises that sense, decide, and adapt more quickly — turning speed and insight into real results.

Companies should be looking to effectively develop and empower their employees to fundamentally redesign their own work.

How are data and AI being used to deliver value to customers and employees in the insurance industry? This is among the ...

AI simulations focus not only on procedural knowledge but also on emotional intelligence and decision-making. Agents learn to ...

From AI leadership to creative services, the list underscores industries balancing innovation with everyday needs in a changing world of work.

Semantic layers break silos and establishes a single source of truth, while greatly simplifying interaction with complex data ...

Expect AI welding, AI finishing, AI assembly and AI inspection to become standard features in new robotic cells - bringing ...

In today’s volatile climate, your ability to lead through uncertainty matters more than ever. Instead of defaulting to rigid planning or fear-based decisions, build your tolerance for ambiguity with ...

The travel industry has always been at the forefront of technological adoption, from online booking systems to mobile ...

The UK Government Digital Service (GDS) has launched the Roadmap for Modern Digital Government, described as an ‘action plan’ ...

A look at the process to access training and start your own travel business.