The new framework mandates an Internal Ombudsman to review all partially resolved or rejected complaints. Banks must issue reasoned decisions within strict timelines and guide customers to external ...

The new rules require an Internal Ombudsman to review all partially resolved or rejected complaints. Banks must issue reasoned decisions and ensure fair treatment before ...

Kara Sprague, CEO of HackerOne, is a veteran technology executive with more than two decades of experience spanning product ...

Company's cumulative revenue since 2017 has now exceeded $2 billion, grows to more than 1,000 team members and expands into ...