Organizations that significantly improve the efficiency of their customer experience can expect to save millions a year. Find out how to optimize your customer experience while increasing customer ...

Improved first contact resolution by up to 20% Reduced cases initiated over phone by 40% Increased revenue retention by $5.2 million from support contract renewals The Total Economic Impact Of ...

Shares of enterprise workflow automation company ServiceNow (NYSE:NOW) fell 10.8% in the afternoon session after reports revealed the company was in talks to acquire cybersecurity startup Armis for $7 ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI control tower for business reinvention, today announced it has completed its acquisition of Moveworks. The acquisition advances ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

ServiceNow Inc. is in advanced talks to buy the cybersecurity startup Armis in a deal that may be valued at as much as $7 billion and would represent the tech company’s largest acquisition to date. A ...

Keybanc downgraded the stock to "underweight" from "sector weight" Shares of ServiceNow Inc (NYSE:NOW) are sharply lower this morning, after reports that the software name is in talks to acquire ...

The ‘advanced talks’ between the companies could lead to the announcement of a deal within days, according to a Bloomberg report. ServiceNow is looking to acquire cyber exposure management vendor ...

Bloomberg reported ServiceNow is eying a $7 billion cybersecurity acquisition. A Wall Street analyst also downgraded shares due to the disruptive potential of generative AI. The dual bits of news led ...

iRobot will be taken over by its main Chinese supplier. 00:13 Speaker A Remember, it enjoyed initial success with the Roomba that it debuted in 2002, but earnings at the firm started to decline in the ...

Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

Discover the top 7 test management software solutions for DevOps teams in 2025. Learn how these tools can enhance your testing processes, integrate with CI/CD pipelines, and improve software delivery ...