Learn how to build a Model Context Protocol (MCP) server with Symfony! This repository contains a complete Symfony application with UK customer data, ready for you to add MCP server capabilities.

NEW YORK, Dec. 18, 2025 /PRNewswire/ -- InfiniteWatch, an AI-native platform for customer interaction intelligence, today announced its emergence from stealth mode with $4 million in pre-seed funding ...

Infobip, the leading global cloud communications platform for customer engagement, identified a remarkable upswing in its Black Friday messaging traffic, with use of Rich Communication Services (RCS) ...

Black Friday interactions grow by 15% year-on-year, marking a new milestone for Infobip’s global communications platform Infobip, the leading global cloud communications platform for customer ...

Iterable, the AI customer engagement platform, today announced that it has surpassed one trillion customer interactions, reinforcing its status as one of the fastest-growing platforms in the ...

AI has moved from buzzword to everyday toolkit, quietly shaping how customers experience brands across channels. Used well, AI helps teams respond faster, cut wait times, and keep conversations ...

Generative AI (Gen AI) is rapidly transforming the insurance customer journey, but its successful adoption will depend on insurers addressing core customer concerns around privacy, accuracy, and the ...

Target is rolling out new procedures for employees when interacting with staff. Expect more waving, greetings, and eye contact— Trump Revokes TPS, Citing Fraud Concerns 'Satanist' actor jailed for ...

Written by Edward Calvesbert, vice president of product management at IBM watsonx AI is only as good as the data it uses. If your AI agents don't have real-time access to reliable data from modern ...

Across the globe, pioneering organizations are harnessing the power of AI and agents to enable smarter, faster decisions, and take action to deliver meaningful business outcomes. The rise of AI and ...

For decades, customer service was treated as a cost to be minimized — a department that existed to fix problems rather than fuel progress. But in today’s connected economy, every customer interaction ...