‘ServiceNow is building the security platform of tomorrow,’ said Amit Zavery, president, chief operating officer, and chief product officer at ServiceNow, in a statement. ServiceNow said Tuesday it ...

Enterprise AI agents boost automation but often run with broad permissions, allowing actions beyond user access and weakening ...

Today's AI agents are a primitive approximation of what agents are meant to be. True agentic AI requires serious advances in reinforcement learning and complex memory.

Organizations that significantly improve the efficiency of their customer experience can expect to save millions a year. Find out how to optimize your customer experience while increasing customer ...

Improved first contact resolution by up to 20% Reduced cases initiated over phone by 40% Increased revenue retention by $5.2 million from support contract renewals The Total Economic Impact Of ...

A new way to escalate privileges inside Google’s Vertex AI highlights a broader problem: Enterprises have a level of trust in ...

These startups reimagined browser security, pioneered application security for AI-generated code, and are building consensus ...

As Kimberly Bizor Tolbert reaches her one-year mark as Dallas city manager, she faces a looming test: a stay-or-go decision ...

Altrio today announced the evolution of its commercial real estate (CRE) deal management platform into a fully unified, end-to-end deal ecosystem. With a rapidly growing user base on both the buy-side ...