When messages feel purely top-down or transactional, internal comms leaders miss the opportunity to reinforce shared values, ...

A sociotechnical lens highlights red-teaming as a particular arrangement of human labor that unavoidably introduces human value judgments into technical systems, and can pose psychological risks for ...

When people lack gratitude, it's obvious in their words more than their actions. Unfortunately, truly ungrateful people ...

ABSTRACT: As complex social systems, firms could benefit from moving beyond traditional transactional views of communication. Firms are increasingly turning to Artificial Intelligence (AI) chatbots to ...

As complex social systems, firms could benefit from moving beyond traditional transactional views of communication. Firms are increasingly turning to Artificial Intelligence (AI) chatbots to generate ...

Chances are, you’ve seen clicks to your website from organic search results decline since about May 2024—when AI Overviews launched. Large language model optimization (LLMO), a set of tactics for ...

Human real-time communication creates a limitation on the flow of information, which requires the transfer of carefully chosen and condensed data in various situations. We introduce a model that ...

In an ever-more transactional world where many have a hard time talking and listening to each other, developing stronger conversational skills can boost both workplace collaboration, relationships ...

On National Dolphin Day, Google announced the development of a new artificial intelligence model aimed at deciphering dolphin communication. Dubbed DolphinGemma, it was developed in collaboration with ...