Forbes contributors publish independent expert analyses and insights. I write about rising and thriving in today’s global corporate world. Janice spoke how the research shows that happiness and ...

Amazon Q in Connect assists agents with real-time responses and recommended actions to help improve customer satisfaction and address customer needs faster Amazon Connect Contact Lens adds ...

Forbes contributors publish independent expert analyses and insights. Serenity Gibbons is a business consultant who covers entrepreneurs. Inclusive workspace design involves constructing spaces that ...

SAN FRANCISCO--(BUSINESS WIRE)--Sigma and Connect&GO have unveiled the new Connect&GO reporting tool, an advanced embedded analytics solution that empowers attractions worldwide to streamline ...