State records disappearing online and officials' failure to return phone calls has led confusion to mount about a heavily scrutinized Minnesota childcare center and other largely Somali-run facilities ...

Thinking about a job in a call center but don’t have any experience? It’s totally doable. A lot of people get their start in these roles, and it can be a great way to learn new skills. The trick is ...

Thinking about a job in a call center but don’t have any direct experience? It’s totally doable. A lot of people get their start in these roles because they offer a chance to learn and grow. The trick ...

WATER - It is required for life. North Dakota receives an average of about 17” of precipitation annually, and western North Dakota’s climate is classified as semi-arid. Groundwater, if depleted by ...

NASHVILLE, Tenn. (WTVF) — U.S. Immigration and Customs Enforcement (ICE) may be planning to open a “National Call Center” in Nashville to help law enforcement locate unaccompanied migrant children for ...

The principals behind a $15 billion data center proposed for Middlesex Township met would-be neighbors Tuesday in an “ask-us-anything” open house. The problem is, while the questions got asked, many ...

Copyright 2025 The Associated Press. All Rights Reserved. Copyright 2025 The Associated Press. All Rights Reserved. Armen Kirakosian, Global Senior Manager, Learning ...

ATLANTA — More than two weeks after the Georgia Supplemental Nutrition Assistance Program’s call center went down after a cyberattack, the call center has opened and closed again. In the latest update ...

Content creator and customer service coach Veronika Rivera performs as ‘Veronica’ in comedy skits that reflect the reality of call center workers at the mercy of abusive callers. The viral videos ...

On July 29, 2025, Sens. Ruben Gallego (D-AZ) and Jim Justice (R-WV) introduced the Keep Call Centers in America Act of 2025. The act targets the offshoring of call center operations, imposes new ...