The Senate Standing Committee on Information Technology and Telecom, chaired by Senator Palwasha Khan, held a meeting in ...

Portal 2 ’s very best gag comes at the start of the game, in its tutorial stages, and spins Portal ’s game-design satire into ...

Amazon is developing 911 call centers operated by AI across the country. NBC News’ Gadi Schwartz tours an emergency call center to see how the technology works and ...

An environmental group is leading a call for Congress to place a moratorium on the construction of new data centers used to power artificial intelligence. More than 230 groups have signed on to a ...

Today’s contact center agents have a much more profound impact on customer satisfaction and retention, and brand reputation. That’s largely due to the fact that customers have a much lower tolerance ...

NASHVILLE, Tenn. (WKRN) — A Tennessee nonprofit has raised the alarm over a new plan involving the U.S. Immigration and Customs Enforcement. ICE is looking to build a “national call center” in ...

WASHINGTON — U.S. Immigration and Customs Enforcement aims to open a call center that would have a dedicated unit to track down unaccompanied migrant children with the help of state and local police, ...

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

WASHINGTON, Nov 5 (Reuters) - U.S. Immigration and Customs Enforcement aims to open a call center that would have a dedicated unit to track down unaccompanied migrant children with the help of state ...

NASHVILLE, Tenn. (WKRN) — U.S. Immigration and Customs Enforcement plans to establish a “National Call Center” in Nashville, according to an agency contracting document reviewed by ABC. The document ...

NEW COMMUNICATION CENTER. YEAH, THIS IS MORE THAN JUST A CALL CENTER. THIS IS A CLASSROOM. METRO TECH STUDENTS WILL BE ABLE TO STEP INSIDE THIS SPACE AND GET REAL HANDS ON EXPERIENCE RIGHT ALONGSIDE ...