News 19's Ellie Byrd sat down with Karen Reeves, the President and CEO of the Better Business Bureau of North Alabama, to ...

Small online businesses are facing a troubling trend — customers submitting artificial intelligence-altered images of damaged goods to claim refunds, prompting a law expert to call for stronger ...

Data from Happy Returns, a UPS-owned reverse logistics company, shows that nearly one in every 10 retail returns in the United States involves fraud. Retailers now lose an estimated $76.5 billion a ...

MINNEAPOLIS (TNS) — Noir Luxury Refunds marketed itself as an expert in helping consumers get refunds from retailers. But its expertise was grounded in fraud, federal prosecutors say, and a Minnesota ...

A 66-year-old Honolulu woman is headed to federal prison for a year and a half after admitting she helped pull off a tax-refund scam that siphoned more than $1.6 million from the IRS. Prosecutors say ...

I don’t want to admit it, but I did spend a lot of money online this holiday shopping season. And unsurprisingly, some of those purchases didn’t meet my expectations. A photobook I bought was damaged ...

Noir Luxury Refunds marketed itself as an expert in helping consumers get refunds from retailers. But its expertise was grounded in fraud, federal prosecutors say, and a Minnesota man is expected to ...

The holiday shopping season should feel exciting, but for scammers, it's rush hour. And this year, one trick is hitting more inboxes and phones than ever: the fake refund scam. If you've ever seen an ...

The holiday shopping season should feel exciting, but for scammers, it’s rush hour. And this year, one trick is hitting more inboxes and phones than ever: the fake refund scam. If you’ve ever seen an ...