Elissa Tucker is Principal Research Lead, Human Capital Management (HCM), at APQC. Drawing on more than 20 years of experience in human resources research, writing and advising, Elissa develops and ...

Steve Swinney is CEO of Kodiak Building Partners, a leader in the building materials industry that manages locally led companies. In the world of business, everyone is focused on value creation, but ...

1 College of Electrical and Mechanical Engineering, Zhengzhou University of Light Industry, Zhengzhou, China 2 College of Economics and Management, Zhengzhou University of Light Industry, Zhengzhou, ...

On the face of it, standardization and improvement may be viewed as extreme opposites. We look at the benefits of standardization. Some standardization benefits are specific to lean. Breaking down ...

We’re unlocking the efficiency, experience, and value of AI by imbuing the discipline of continuous improvement across Microsoft. We’re at a crucial point in the history of technology. Our need for ...

Technology companies are really people companies. In an age of rapidly advancing AI, losing sight of this reality leads to an overemphasis on new tools while neglecting opportunities for the ...

“What gets measured, gets managed.” We say it often, but it’s more than a catchphrase; it’s a call to rethink how we define and what we choose to measure as success in public systems. Measurement ...