With over a decade of experience reporting on consumer technology, James covers mobile phones, apps, operating systems, wearables, AI, and more.

NASHVILLE, Tenn.--(BUSINESS WIRE)--Five9 CX Summit – Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today announced the winners of the 2025 New Era of CX Awards during Five9 CX Summit ...

Running out of gas may seem like a silly mistake, but some Mazda SUV owners may end up doing this through no fault of their own. Mazda has recalled over 100,000 CX-90 and CX-70 models because the gas ...

In a world where brand loyalty is fleeting and customer attitudes are changing by the hour, predicting—rather than just reacting—has been a game-changer. The future of customer experience (CX) is ...

The National Institute of Standards and Technology has finalized changes to its catalog of security and privacy controls to help improve the security of software ...

If you're excited for the upcoming release of Borderlands 4, Nvidia is giving you the opportunity to snag a free copy if you buy one of its select gaming GPUs, desktop PCs, or gaming laptops. The GPUs ...

As building and maintaining customer trust becomes integral to long-term success, US customer experience (CX) leaders are stepping up with new strategies and tools aimed at strengthening brand ...

There’s so much more to the new CX-5 than just the way it looks, but it’s tough to focus when it looks this good. The all-new Mazda CX-5 has arrived for the 2026 model year, and it’s got good looks, ...

Mazda revealed the third-generation 2026 CX-5 to the world today, and it looks... different, from its predecessor, to be sure. Mazda has long been in contention for the best automaker out there when ...