SMITHVILLE – Wayne County Schools Career Center Adult Education is offering a Customer Service Representative Program beginning Jan. 10. Participants in the six-week course will gain customer service ...
Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...
LIKE IT OR not, immediate gratification is a human desire that must be factored into your customer service program. That means despite the technological options, direct person-to-person contact is the ...
You don't have a business without your customers. So, how can you increase your customer service engagement to provide a better overall experience? Attracting new customers is a primary business focus ...