Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

TL;DR: Microsoft plans additional layoffs targeting its sales department, following the May reduction of 6,000 employees primarily in product and engineering roles. The company aims to outsource sales ...

Microsoft is planning to cut thousands of jobs, particularly in sales, as the tech giant streamlines its workforce amid increased investments in artificial intelligence, Bloomberg News reported ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

Pricing: Starts at $65 per user per month. Key features: AI-backed Copilot-generated content. Contextual insights like predictive forecasting and scoring. Track contact activity like opening emails or ...

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, ...

The Microsoft Dynamics 365 Contact Center is transforming customer engagement through Generative AI technology across various communication channels. It serves as an Copilot-first contact center as a ...

During a pre-briefing to industry analysts from Jeff Comstock, corporate vice president of Dynamics 365 Customer Service the most intriguing thing he said was the solution does not require customers ...

Whiz Consulting happily announces completing the MS Dynamics training program to enhance its efficiency and expertise in servicing its clients. Microsoft Dynamics is a powerful suite of business ...