Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time.

Artificial Intelligence - Catch up on select AI news and developments from the past week or so. Stay in the know.

AI startup Anthropic faced a unique hiring challenge as its own Claude models began outperforming human candidates on ...

Many in the AI community believe that the next major revolution will be the era of self-improving AI where AI can improve ...

AI coding tools are pushing costs down, with Claude Code and Nanocoder letting anyone build custom apps, helping you ship ...

For community banks, credit unions and established regional institutions, the message for 2026 is clear: modernization is no longer a nice-to-have on the future roadmap, nor is it a competitive ...

Cost-sharing insurance plans were supposed to decrease overall spending. Instead, patients — not payers — shoulder the burden ...

An AI that can be interrupted allows for efficiency. A customer can cut off a long legal disclaimer by saying, "I got it, move on," and the AI will instantly pivot. This mimics the dynamics of a ...

Cognitive Diagnosis (CD) plays a crucial role in personalized learning by evaluating students' mastery of various concepts. However, current CD ...

Built by a team of industry veterans and niche specialists, Origin blends depth of expertise with a boots-on-the-ground ...

MemRL separates stable reasoning from dynamic memory, giving AI agents continual learning abilities without model fine-tuning ...

This transformation is precisely why the AI for Good Global Summit is more vital today than at any point since its creation.