Abstract: The service industry is currently facing significant challenges related to process inefficiencies and low customer satisfaction. While the Six Sigma methodology has been extensively applied ...

Abstract: This paper proposes a Markov decision process based service migration algorithm to satisfy quality of service (QoS) requirements when the terminals leave the original server. Services were ...

ROCHESTER, N.Y. — The United States Postal Service (USPS) is changing its postmark process, which could impact how important mail like bills and ballots are sent. For decades, the postmark showed when ...

The U.S. Postal Service is making new changes in 2026, including adjustments to the postmark process, which could result in late fees and penalties for anyone mailing time-sensitive documents such as ...