The telecoms giant revealed to This Is Money last year that it spent £1million on customer serviceevery day but was eyeing ...

Netcracker, its parent company, NEC, and customer, Virgin Media O2, will discuss how operators will benefit from the next ...

Broadband and mobile provider Virgin Media and O2 (VMO2) has today stated that their adoption of AI-based improvements to ...

Virgin Media O2 saved customers a collective 1.45 billion seconds of their time last year – equivalent to more than 24 million minutes or more than 400,000 ho ...

Customers with the UK's largest mobile networks are being warned to update their devices "as soon as possible" or risk losing mobile internet access altogether. O2 has announced it will be shutting ...

Virgin Media O2 is offering up to £160 for old gaming consoles, including PlayStation and Xbox, through its O2 Recycle scheme ...

Sources have informed ISPreview that broadband and mobile operator Virgin Media (O2) has today notified around 700 staff that ...

Virgin Media O2 is doubling down on its commitment to tackle digital exclusion, by pledging to donate 12,000 phones to people who need them throughout 2026. Fo ...

The calls come as customers are encouraged to drop the three telecoms giants for ‘price freeze’ rivals ahead of £48 a year ...

Final warning issued: O2 has released a final alert to customers using older mobile devices that rely on 3G technology. The provider, now part of Virgin Media O2, plans to complete the total ...