The telecoms giant revealed to This Is Money last year that it spent £1million on customer serviceevery day but was eyeing ...

Broadband and mobile provider Virgin Media and O2 (VMO2) has today stated that their adoption of AI-based improvements to ...

Virgin Media O2 saved customers a collective 1.45 billion seconds of their time last year – equivalent to more than 24 million minutes or more than 400,000 ho ...

Tech Mahindra has won a $500 million-plus, five-year deal from Telefónica O2—its biggest-ever contract in Europe—bolstering ...

The Institute of Customer Service (ICS) has today published their first biannual UK Customer Satisfaction Index for 2026 ...

For almost four months, fans of Michael Jackson were holding what were deemed by concert promoters AEG Live as the "Hottest Tickets on the Planet." Now some 750,000 would-be concert-goers have been ...

The Music Venue Trust says the total workforce fell dramatically following changes to tax made by Reeves in her first Budget.

Broadband customers will face similar challenges with several of the UK’s largest providers now applying a fixed £4 monthly ...

We compare eSims from providers like Airalo, Nomad, Holafly or Saily to see how much you could save on mobile roaming ...

With overbuild mounting and losses piling, analysts say more consolidation across the UK fibre market is inevitable in 2026.