The telecoms giant revealed to This Is Money last year that it spent £1million on customer serviceevery day but was eyeing ...

Broadband and mobile provider Virgin Media and O2 (VMO2) has today stated that their adoption of AI-based improvements to ...

Virgin Media O2 saved customers a collective 1.45 billion seconds of their time last year – equivalent to more than 24 million minutes or more than 400,000 ho ...

Tech Mahindra has won a $500 million-plus, five-year deal from Telefónica O2—its biggest-ever contract in Europe—bolstering ...

The Institute of Customer Service (ICS) has today published their first biannual UK Customer Satisfaction Index for 2026 ...

There's also a tempting £4,000 prize up for grabs VIRGIN Media and O2 customers could bag an entire year of free broadband or mobile billing. The twinned network ...

From today (Friday, January 9), every Virgin Media TV customer will gain free access to Premier Spots Rugby, the UK's only ...

Anyone still using an older mobile phone on the O2 network is being urged to upgrade now. The popular UK mobile provider has just issued a final warning ahead of the imminent shutdown of its 3G ...

From today (Friday, January 9), every Virgin Media TV customer will gain free access to Premier Spots Rugby, the UK's only dedicated 24/7 rugby channel. The channel has the most comprehensive club ...

Final warning issued: O2 has released a final alert to customers using older mobile devices that rely on 3G technology. The provider, now part of Virgin Media O2, plans to complete the total ...

For almost four months, fans of Michael Jackson were holding what were deemed by concert promoters AEG Live as the "Hottest Tickets on the Planet." Now some 750,000 would-be concert-goers have been ...