The Institute of Customer Service (ICS) has today published their first biannual UK Customer Satisfaction Index for 2026 ...

Fonix: Fonix allow customers to deposit via pay by mobile up to £40 at a time, requiring a minimum £10 deposit. It’s ...

Broadband customers will face similar challenges with several of the UK’s largest providers now applying a fixed £4 monthly ...

For almost four months, fans of Michael Jackson were holding what were deemed by concert promoters AEG Live as the "Hottest Tickets on the Planet." Now some 750,000 would-be concert-goers have been ...

Virgin Media O2 saved customers a collective 1.45 billion seconds of their time last year – equivalent to more than 24 million minutes or more than 400,000 ho ...

Broadband and mobile provider Virgin Media and O2 (VMO2) has today stated that their adoption of AI-based improvements to ...

The telecoms giant revealed to This Is Money last year that it spent £1million on customer serviceevery day but was eyeing ...