When people at every level contribute to how work gets done, you don’t just gain efficiency. You gain resilience.

Operational excellence enables an enterprise and its leadership to continuously improve all areas of performance, including decision-making, ongoing investment, profitability, customer and partner ...

A common model used to describe the transition that takes place anytime someone learns and applies a new skill is the four stages of competence. If you’re unfamiliar with the model, I’ll describe it ...

Following part one in this two-part series about operational excellence (OpEx) in the power industry, Hexagon discusses the value of setting milestones to help reach OpEx goals. In addition, the ...

ITC and collaborators restored a mowed turf grass electrical transmission corridor back to a natural prairie in an effort to improve biodiversity and enhance the wildlife habitat. The power grid ...

The construction sector in the United States builds structures worth around $1.3 trillion every year and employs over 7 million laborers. But due to its complex and fragmented nature, the industry ...

For the power and utility sector, operational excellence allows every member of a plant to visualize how workflows operate to produce optimal output. Doing so enables all personnel to identify issues ...

In the past, health system leaders were almost solely concerned with delivering clinical excellence to patients. Operating efficiency wasn’t as essential to success as it is now — striking the right ...

Banks can employ the best people, but if their internal operations are supported by complex and broken technology, it will affect the smooth running of their operations. In turn, this will impact the ...

Many manufacturers treat continuous improvement like free samples at Costco — tasting a little bit of this and a little bit of that to see what they like. That can lead to good results, but a risk is ...

The biggest factor impacting the customer experience isn't the front-line employees or the last touch customer-facing applications — it's the operational systems buried a few layers down in the ...