In today’s competitive retail landscape, understanding customer behaviour is paramount. One strategy that’s gaining traction ...

In the quality world of contact centers, we used to live in the land of 2 percent. A handful of calls per agent per month, chosen at random, and we called it “QA.” It was closer to QA tourism than QA ...

Despite the widely recognized decline of Christianity in the U.K., there have been persistent rumblings of a Christian resurgence.

The deluge of photorealistic images included almost two million depicting women and almost 25,000 that contained children, ...

Bring home the bacon.

We already knew xAI's Grok was barraging X with nonconsensual sexual images of real people. But now there are some numbers to ...

A federal audit has found that Maine made at least $45.6 million in improper Medicaid payments for support services provided ...

Elon Musk’s AI chatbot, Grok, created and then publicly shared at least 1.8 million sexualized images of women, according to ...

Mars Sample Return is stalled as costs rise while China’s Tianwen-3 targets a 2031 return. Learn why this matters for science and crews too.

The Center for Countering Digital Hate reports that Elon Musk's AI chatbot Grok produced an estimated 23,338 sexualized ...

Explore the challenges and opportunities of quantum cryptography in this SC Media perspective. Learn why transitioning from ...