Recent customer examples include Rochester Regional Health, which implemented Genesys Cloud Agent Copilot and realized a 20-second reduction in average handle time, and multinational digital financial ...

December 31, 2025 • A few years back, many politicians were raising the alarm about the dangers of "CRT" in schools. Today, the new risk to public education is "DEI." What do both of these moments ...

Cloud native explained: How to build scalable, resilient applications Cloud-native computing takes advantage of many modern software development techniques including microservices, containers, CI/CD, ...

What's CODE SWITCH? It's the fearless conversations about race that you've been waiting for. Hosted by journalists of color, our podcast tackles the subject of race with empathy and humor. We explore ...

While often used broadly, the term cloud computing is defined as an abstraction of compute, storage, and network infrastructure assembled as a platform on which applications and systems are deployed ...

An inherent principle of publication is that others should be able to replicate and build upon the authors' published claims. A condition of publication in a Nature Portfolio journal is that authors ...

Accelerate your tech game Paid Content How the New Space Race Will Drive Innovation How the metaverse will change the future of work and society Managing the ...

Online backup is your protection against any disaster that might befall your computer or local storage devices. Mechanical failure, acts of malice, or natural disasters are serious threats to the data ...

GRAND BLANC, Mich. (WJRT) - Nurses at Henry Ford Genesys Hospital marked their 100th day on strike outside the Grand Blanc Township hospital on Tuesday. Nearly 750 nurses, who are members of Teamsters ...

Julia Kagan is a financial/consumer journalist and former senior editor, personal finance, of Investopedia. Thomas J. Brock is a CFA and CPA with more than 20 years of experience in various areas ...

OpenAI released new data Monday showing enterprise usage of its AI tools has surged dramatically over the past year, with ChatGPT message volume growing 8x since November 2024 and workers reporting ...

Investopedia contributors come from a range of backgrounds, and over 25 years there have been thousands of expert writers and editors who have contributed. Erika Rasure is globally-recognized as a ...