Learn the essentials of why US parent companies with Indian subsidiaries face transfer pricing scrutiny, heightening audit & dispute risk.

A great solution for internal IT service desks that adhere to ITIL ...

ABSTRACT: Traditionally, a Service Level Agreement (SLA) including service level metrics is used as an appendix in IT Service Management agreements to define the terms and conditions of delivery and ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

IMF staff and Ivoirian authorities have reached a staff-level agreement on the fifth review under the Extended Fund Facility (EFF) and Extended Credit Facility (ECF) arrangements, as well as the ...

The shared responsibility model (SRM) plays a central role in defining how security and operational duties are split between cloud providers and their customers. However, when this model intersects ...

A fresh dispute has emerged between berth operators and shipping agents over the Service Level Agreement (SLA) following the decision to increase berth handling charges (on-board container handling ...

As part of the college’s mission to promote excellence and innovation in teaching, learning, and scholarly and creative endeavors, CMDI offers the community secure, flexible, and industry-standard ...

As part of the college’s mission to support excellence and innovation in teaching, learning, and scholarly and creative work, CMDI provides the community with appropriate educational, creative, and ...

Protecting your network chromatography data system (CDS) data is critical and a service level agreement (SLA) with your IT provider is vital. What should be included? Are SLAs for in-house IT and SaaS ...

When businesses deal with various cloud providers, hardware vendors, and third-party IT service providers, meeting set service level agreements (SLA) is challenging. Downtime guarantees that are out ...

Negotiating a service-level agreement sets clear expectations of each party's roles and responsibilities within online or cloud-based service arrangements. A service-level agreement (in particular, a ...