Objective: This study aims to investigate the current status of patients’ use of internet hospitals, as well as familiarity and willingness to use internet hospitals, to evaluate patients’ expected ...

The Sanibel-Captiva Conservation Foundation (SCCF) is seeking respondents for a Regional Water Quality Survey. The public is asked to take five to 10 minutes to share their perspective on Southwest ...

In our recent blog, we introduced how the Quality Evaluation Agent elevates support excellence by bringing automation, consistency, and intelligence to quality assessments. Now, let’s dive deeper into ...

UBS analyst Thomas Wadewitz said the 2025 Mastio survey of less-than-truckload (LTL) carriers points to continued stability among the largest players, though ABF Freight slipped notably in the ...

How to Measure and Improve Customer Service for Growth High-quality customer service is often a defining factor in a company’s success. At its core, customer service is about meeting the expectations ...

Google told us this is a "minor update to our rater guidelines with small clarifications and a handful of new examples." Google has pushed a minor update to its search quality raters guidelines PDF ...

1 Department of Hotel & Convention, Honam University, Gwangju, Republic of Korea 2 Department of Business Administration, Chonnam National University, Gwangju, Republic of Korea As service robots are ...

1 Research and Innovation, Northamptonshire Healthcare NHS Foundation Trust (NHFT), Northampton, UK. 2 Post-Covid and Post-Viral Rehabilitation Service, Northamptonshire Healthcare NHS Foundation ...

Streamline your knowledge of J.D. Power’s 2025 Initial Quality Survey to guide your next new vehicle purchase. J.D. Power’s Initial Quality Survey for 2025 has unveiled information and insights that ...

A good questionnaire is like a bridge. It connects people with answers. It helps companies grow. It helps travelers plan better. It helps teachers improve classes. But what makes a good one? What is ...