Sophie for ServiceNow brings AI-powered visual automation to the Now Platform, enhancing resolution, reducing costs, and scaling service experiences across field and customer environments NEW YORK, ...

If there is one way to categorize all the recent technology vendor shows and conferences, you could easily call this “The Spring of AI.” It feels like there is a new AI announcement every day. However ...

At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. This week, NJR highlights: ServiceNow's Vancouver release, which introduces ...

A fresh partnership announced today isn't just about integration features - it's a bet that whoever controls AI governance and orchestration across the enterprise captures a lot of the value in an ...