22K views · 269 reactions | When introducing yourself, you don't want to say, "My name is..." You want to say "I am" in a professional or formal setting or "I'm" in a more casual or social setting. Those small and seemingly insignificant words matter greatly. Always precede with a greeting. #etiquette #effectivecommunication #introduction #BethlehemJuniorAcademy | From the Inside-Out School of Etiquette, LLC | Facebook